How to Renew and Install Your Adobe CC License Via On the Hub
Note: Adobe Creative Cloud (CC) is available to full-time faculty and staff.
Go to OnTheHub and log in with your NYU NetID, password, and MFA (Duo), if prompted.
Be sure “Staff” and “Adobe Creative Cloud Subscription” are selected.
Eligible users can select “Renew Subscription” if their subscription expired, or select “Download Adobe Here”.
This should prompt a redirect to the Adobe sign-in page.
Click the Sign In button at the top right corner of the page.
At the Adobe Sign in page, enter nyu.edu in the email address field. Important: Please ensure that you are entering ONLY "nyu.edu" in the email address field; otherwise you may inadvertently sign into a personal Adobe ID, which will not provide you with the level of access that is available to you through NYU.
You will be presented with the NYU Multi-Factor Authentication screen, provide your NYU credentials and authorize with Multi-Factor Authentication.
Once in the Creative Cloud website, click the View All button.
From the All Apps page, click on the download button to download the core Creative Cloud application. This application will serve as a portal for you to download all other Adobe applications available to you.
Once the Adobe Creative Cloud has downloaded, launch the installer. You will have to authenticate again in order to continue installation. On a MacOS installation, you may be prompted to authenticate in a web browser. On a Windows 10 installation, you will authenticate directly in the creative cloud installer app. Regardless of platform, the login menu is similar.
In the email address field, enter "nyu.edu". You MUST enter "nyu.edu" to invoke the NYU Multi-Factor Authentication process. Select Continue. Once Authentication is successful, the Creative Cloud installation will begin. The installation takes approximately 2-6 mins.
Once installation is complete and your adobe account has been activated, you will be presented with the Adobe Creative Cloud Dashboard which will provide access to download all the Adobe applications available to the NYU community.
